Welcome to Trumpington Street Medical Practice
How to find us
How to register
Emergencies
Home Visits
Appointments
Repeat Prescriptions
Your Doctors
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OTHER PRACTICE INFORMATION

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NON-ENGLISH SPEAKERS

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

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English

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Appointments

Patients are able to be seen within 48 hours for all acute conditions. For all other appointments you are able to pre book up to 8 weeks in advance.

For older patients and patients with complex or long-term conditions
If you are unwell you may be more at risk of quickly becoming more unwell and might be at risk of admission to hospital.
At the early signs of illness please contact the surgery so that a Nurse or Doctor can offer advice to prevent an exacerbation of your symptoms.

Booking an appointment with the Doctor or Nurse Practitioner
Patients with complex or long-term conditions may often require a longer appointment than 10 minutes.
At the time of booking your appointment if you feel this is appropriate please ask the Receptionist for a longer appointment.

If you wish to speak to a doctor or nurse for advice please telephone the surgery and speak to the Receptionist. Either the doctor or nurse will contact you at the end of their surgery or sooner if urgent.

Each doctor’s appointment is 10 minutes and each Nurses appointment is 15 minutes. If you have more than one thing to discuss with the doctor it is important to ask for a longer appointment. We are very sorry when surgeries run late and this is often unavoidable in an emergency. However, if the appropriate appointment is booked delays may be avoided.

Some appointments requiring more time:

  • 1st Ante-natal appointment 30 minutes
  • Further ante-natal appointments 20 minutes
  • Sports injury appointment with Dr Simon Owens 20 minutes
  • 1st travel immunisation consultation with Nurse 30 minutes

We have a touch in screen at both surgeries to avoid waiting at reception. We hope this will avoid delay when the Reception is busy.

 

Appointments online

  • view and book routine appointments up to 4 weeks in advance
  • view your future booked GP appointments
  • the option to amend or cancel GP appointments

To use our online appointments facility you need to register for the service with the reception, who will provide you with a username/password. Once you have your username and password please click on the link below to use the service:

Appointments online

 

Surgery Opening Times

Please note: we will close for staff training on afternoon of 16th December.

Trumpington Street Medical Practice
Monday 8.30am – 6pm
Tuesday 8.30am – 6pm
Wednesday 8.30am – 6pm
Thursday 8.30am – 6pm
Friday 8.30am – 6pm


PLEASE NOTE the telephone lines do not open until 8.30 am each day.

Beverley Way
Monday to Friday 8.30 am – 5.30 pm [closing for lunch 1 – 2pm]

 

 

Childhealth Info
Carers
Student Health
Practice Ethos
Chargeable Services
Student Training
Patient Group
Chaperones
Data Protection
Useful Links

NHS logo

Trumpington Street
Medical Practice
56 Trumpington Street
Cambridge
CB2 1RG

Tel: 01223 361611


PRACTICE BOOKLET

If you wish to download a printable Practice Booklet please click here.

Please note you will need Adobe Reader installed on your computer to view the Booklet.

It can be downloaded free at www.adobe.com

 



| How to find us | How to register | Emergencies | Home Visits | Appointments | Repeat Prescriptions | Your Doctors | Your Nurses | Admin Staff | Clinics | Childhealth Info | Carers | Student Health | Practice Ethos | Chargeable Services | Student Training | Patient Group | Chaperones | Data Protection | Useful Links | News

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