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These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

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Latest News


Bank Holiday Opeing Hours
Trumpington Medical Centre (Clay Farm) will be open from 9.00 am to 6.00 pm this Bank Holiday Friday (May 8).

Please don’t visit the practice, call first for advice.

If you think you have symptoms of Coronavirus visit www.111.nhs.uk/covid-19

If you are unable to manage your Coronavirus symptoms, have been instructed to do so or do not have access to the internet, then please call NHS 111.

For further information on NHS services available on the Bank Holiday please visit: https://bit.ly/CPCCGbankholiday


Dr Caroline Lea-Cox Retirement
Dr Caroline Lea-Cox is retiring from the practice
in early December. She has enjoyed the 18 years she has worked at Trumpington Street Medical Practice, and sends good wishes for the future to all her patients.


CQC Report
See the report here.

Nut Free Practice
Due to a recent event where a member of staff required emergency treatment the practice has introduced a ‘Nut Free Practice’ policy. This is to prevent the risk of patients or staff suffering from an allergic reaction to nuts.

We would be grateful if patients could avoid eating nuts prior to visiting the practice and to washing their hands if they have recently
eaten nuts before attending the surgery. Please do not bring nuts into the practice.

Many thanks.


Access to READ Data

From 1st April 2016 we will be able to give you online access to your READ coded data. READ coding allows data about symptoms and observations; laboratory tests; diagnoses; diagnostic, therapeutic or surgical procedures to be listed in a clear way in your records. We have to be very sure that whoever we allow to view the record is who they say they are. So we have to see some form of photographic identity before we can authorise that. Access is granted individually, and you will have a unique password and logon in order to get access. If you already access other services on line you can use the same login details but you will have to go through the ID process before we switch on your access to that area. There is an information sheet and application form available at reception. Because of our security checks it might take up to 28 days to complete.

Registration for online access

1. You must first attend the surgery in person and ask at the reception for a registration form. You will be asked for photographic proof of identity and documentation showing the address at which we have you registered. Please note that you cannot register on behalf of someone else.

2. Once your identity has been confirmed you will be given a Registration Document which contains all the information you need to access the online service. For the security of both yourself and the practice, you must not disclose this information to anyone else.

3. Once you have completed your registration documents and have had your user name and password given to you, then you will be able to access the information online.

It is your responsibility to ensure that your access details are not used by anyone else. Any misuse of the service will result in your access being withdrawn. If you lose your security details, contact us straight away by telephone.

Children have special rules please ask for details at reception.


Named accountable GP

All patients registered at the practice have been allocated a named GP who is responsible for your overall care at the practice. If you wish to know your accountable GP please contact the practice. If you have a preference to which GP should be your accountable GP we will make reasonable efforts to accommodate your request. If you do not wish to have a named accountable GP please contact the practice to let us know.


Friends and Family Test

From 1st December 2014 you have the opportunity to take part in The NHS Friends and Family Test. Thinking about the most recent experience of our services we would like to know how likely you would be to recommend our GP practice to friends and family if they needed similar care or treatment? Forms for completion and a collection box will be available in the main waiting rooms.

We will collate the information on a monthly basis and make available on our website and on practice noticeboard.


Summary Care Record
– Have you made your choice?

Summary Care Record (SCR) is an electronic record of important information about a patient’s health. It will initially have information about current medications, allergies and any bad reactions to medicines. Additional information may be added over time if a patient gives their consent.

Trumpington Street Medical Practice is now live with Summary Care Records.

For further information, please ask reception. You can also phone the Summary Care Record Information Line on 0300 123 3020 or visit the website at www.nhscarerecords.nhs.uk. Alternatively contact the Patient Advice and Liaison Service (PALS) at the PCT on 0800 279 2535.


Publication of Earnings

All GP Practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients at each practice

The average pay for GPs working at the TRUMPINGTON STREET MEDICAL PRACTICE in the last financial year before tax and national insurance is £62,241.

This is for 1 full time GP and 11 part time GPs who worked in the practice for more than 6 months.

It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.




Childhealth Info
Student Health
Practice Ethos
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Patient Group
Data Protection
Useful Links

NHS logo

Trumpington Street
Medical Practice
56 Trumpington Street
Tel: 01223 361611

Trumpington Street
Medical Centre
Level 2
Clay Farm Centre
Hobson Square
Tel: 01223 845185


If you wish to download a printable Practice Booklet please click here.

Please note you will need Adobe Reader installed on your computer to view the Booklet.

It can be downloaded free at www.adobe.com


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